Data & analytics

Uber's finance team asks its data questions in Slack via the AI agent Finch

By Uber (Eddie Huang, Taya Yusuf, Tim Ross)
LangGraphOpenSearchUber Generative AI GatewaySlack AI Assistant API

Built and shared by Uber (Eddie Huang, Taya Yusuf, Tim Ross), not by me. Summarised from the public sources below. Check them before you rely on a number.

Who
Uber (Eddie Huang, Taya Yusuf, Tim Ross)
Category
Data & analytics
Source
Web
Dates
Published 17 Jul 2025 · Found 17 Oct 2026

Uber's FinTech team built Finch, an AI agent in Slack that lets financial analysts and accountants ask for financial data in plain language. Finch writes and runs the SQL query itself and sends the result back, with a link to Google Sheets.

What they built

A multi-agent system built on LangGraph, in which a supervisor agent routes questions to specialised sub-agents such as a SQL Writer Agent. Finch maps internal finance terms (for example 'US&C' and 'GBs') to tables and values through an OpenSearch index of metadata and natural-language aliases, and works against curated single-table data marts. Access is limited by role-based permissions, and the models are reached through Uber's internal Generative AI Gateway.

The result

Uber does not give hard numbers. Analysts no longer have to write complex SQL or wait for data requests, and each sub-agent is tested continuously against 'golden' queries.

Sources

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